Privacy

We adhere to the National Privacy Principles for health providers, which can be accessed via the following link:

http://oaic.gov.au/privacy/privacy-resources/privacy-guides/privacy-in-the-private-health-sector-november-2001

Information collected
As part of assessing and treating psychological conditions, we will collect and record personal information that is relevant to the client’s current situation. This information will include a description of psychological symptoms, history, previous treatment, and results of psychological and medical tests. This information is important in determining the nature of the treatment that is conducted. We are required to keep adequate records for at least 7 years past the age of 18.

Access
Clients may access the material recorded in their file upon request, subject to the exceptions in National Privacy Principle 6. The psychologist may discuss the contents with the client, and/ or give them a copy of the medical record.

Disclosure:
All personal information gathered by us during the provision of the psychological service will remain confidential and secure except when:

1. It is subpoenaed by a court, or
2. Failure to disclose the information would place the client or another person at risk; or
3. The client’s prior approval has been obtained to
   • provide a written report to another professional or agency. eg. a GP or a lawyer; or
   • discuss the material with another person. eg. a parent or employer.

Children and adolescents:
The National Privacy Principles state that where a child or young person is not competent to make their own privacy decisions, the psychologist can discuss the young person’s health information with a parent or guardian. However, in circumstances where a young person is capable of making their own decisions regarding their privacy, they should be allowed to do so.

Determining competence can be complex, and will lead to the psychologist considering the young person’s maturity and their understanding of the relevant circumstances.

Concerns
If you are concerned about the management of your personal information, please inform us. We will provide you with a copy of the National Privacy Principles, which describe your rights and how your information should be treated.